Terms of service
Terms of Service
These Terms of Service govern the use of the AUREON MONACO website and the purchase of products through our online store.
By accessing our website, browsing our store or placing an order, you agree to these Terms of Service.
Store Information
This website is operated by AUREON MONACO.
For any questions regarding these Terms, orders or our services, you may contact us at:
Products and Availability
We make every effort to display our products, descriptions, images, colours and prices as accurately as possible.
However, slight variations may occur due to screen settings, lighting, photography or product availability.
All products are subject to availability.
We reserve the right to modify, discontinue or limit the availability of any product at any time without prior notice.
Prices and Payments
All prices are displayed in euros unless otherwise stated.
Prices may include or exclude applicable taxes depending on your location and checkout settings.
Payment must be completed at checkout before an order can be processed.
We reserve the right to update prices, promotions, discounts or offers at any time without prior notice.
Orders
Once an order is placed, you will receive an order confirmation email.
This confirmation does not guarantee acceptance of the order.
We reserve the right to cancel or refuse any order in cases of suspected fraud, payment issues, incorrect customer information, stock limitations, technical errors or pricing errors.
If an order is cancelled after payment, a refund will be issued to the original payment method.
Shipping
Orders are shipped according to our Shipping Policy.
Estimated delivery times are provided for guidance only and may vary depending on product availability, courier operations, customs procedures or circumstances beyond our control.
Customers are responsible for providing accurate and complete shipping information at checkout.
AUREON MONACO is not responsible for delays, failed deliveries or additional costs caused by incorrect or incomplete customer information.
Returns and Refunds
Returns and refunds are handled according to our Returns & Refund Policy.
Customers in the European Union may have the legal right to withdraw from an online purchase within 14 calendar days of receiving the goods, except where legal exceptions apply.
To request a return, please contact us at:
Customer Responsibilities
By placing an order, you confirm that all information provided is accurate, complete and up to date.
You agree not to use our website or services for unlawful, fraudulent, abusive or harmful purposes.
You must not interfere with the security, functionality or performance of the website.
Intellectual Property
All content on this website, including images, text, graphics, logos, designs, brand elements, product names, visual materials and layout, belongs to AUREON MONACO or its respective rights holders.
You may not copy, reproduce, distribute, modify, publish, sell or use any content from this website without prior written permission.
Third-Party Services
Our store may use third-party services, including Shopify, payment providers, shipping carriers, analytics providers and marketing tools.
These third parties may process information according to their own terms and privacy policies.
AUREON MONACO is not responsible for third-party websites, platforms or services that are not under our control.
Promotions and Discounts
Promotions, discount codes and special offers may be subject to specific conditions, expiry dates or availability limits.
We reserve the right to modify, suspend or cancel promotions at any time.
Discount codes cannot be exchanged for cash and may not be combined unless explicitly stated.
Limitation of Liability
To the fullest extent permitted by law, AUREON MONACO shall not be liable for indirect, incidental, special or consequential damages arising from the use of the website, products or services.
Nothing in these Terms limits any legal rights that cannot be excluded under applicable consumer protection laws.
Force Majeure
AUREON MONACO shall not be responsible for delays or failures caused by events beyond our reasonable control, including courier disruptions, customs delays, strikes, natural events, technical failures, supply issues or other external circumstances.
Changes to These Terms
We may update these Terms of Service from time to time.
The updated version will be published on this page and will apply from the date of publication.
Governing Law
These Terms of Service shall be governed by the laws applicable in the country where AUREON MONACO is legally established, without prejudice to any mandatory consumer protection rights that may apply in your country of residence.
Contact
For any questions regarding these Terms of Service, please contact us at: